The popular Maumelle chicken chain eatery Zaxby’s notified law enforcement officers that the Maumelle restaurant was one of several around the country found with malware software that could have been used to gather customers credit card information to possibly use nefariously elsewhere.
But Steve Dell, manager of the North Little Rock restaurant said that was an old issue the store corrected just by replacing its computers six months ago. He said he was not aware of any local credit cards being compromised.
However the corporate announcement was just released on Jan. 11.
The news release reads.” Zaxby’s Franchising, Inc. announced today that certain licensed locations have identified suspicious files on their systems that may have resulted in unauthorized access to credit and debit card information or have been identified by credit card processing companies as common points of purchase for some fraudulent activity”.
“Zaxby’s Franchising, Inc. has notified appropriate law enforcement authorities of the potential criminal activity, which is believed to have originated from external sources, and will continue to cooperate with any investigation of this situation.”
The company said it, “assisted those stores notified by credit card processing companies in reviewing the issue. During the course of its forensic investigation, Zaxby’s Franchising, Inc. identified some suspicious files, including malware, on the licensees’ computer systems at certain Zaxby’s locations. Because those files could have been used to export guest names and credit and debit card numbers, Zaxby’s Franchising, Inc. informed appropriate law enforcement authorities of the potential criminal activity.”
Although the company said it found no connection between the forensic investigation it did say it has not determined whether credit or debit card data left the processing systems of any of the locations. Zaxby’s Franchising, Inc. is concerned that the existence of the suspicious files could indicate that an attacker or attackers may have accessed data, including credit and debit card information so it took the extra step to notify local law enforcement officials and to notify its customers of the potential breach by hackers.
Stores identified in Arkansas included the Maumelle, Marion. Siloam Springs, Bentonville and Springdale locations.
Customers may order free copies of their credit bureau reports from the appropriate credit bureau with details available on the Zaxby’s web-site.
Maumelle police chief Sam Williams said he was unaware of any alleged reports of credit card information stolen from the local restaurant but urged customers to closely monitor their financial accounts because it sometimes could take a long time to show up.